Last Updated: April 2017
Where we host your data
Personal Information that Pancho collects
In the course of downloading investment summaries or other information collateral, or while completing contact forms on our site, we will require you to provide personal information (e.g., your name, phone number, email address, employer, job title, general areas of interest, etc.). We will explicitly indicate the fields designated for mandatory completion. If you do not enter the requisite data in the mandatory fields, you will not be able complete the relevant contact form. It’s important that you understand there is no requirement by law for you to provide Pancho with your personal details – the information you share with us is entirely voluntary.
We request that you provide Pancho with complete, accurate and correct details. Your failure to do so will likely result in Pancho being unable to contact you about your inquiries into our Services.
If, at any time, you provide Pancho with personal details about another person, you expressly represent and warrant that you received that person’s explicit written consent to provide such details to Pancho.
Content that you provided for publication on the Website
From time to time, Pancho may enable you to post content on its Website (i.e., such content may appear on a blog, in a community forum, etc.), or to provide Pancho with content that Pancho will post. In either scenario, by making available such content to Pancho, you expressly acknowledge, agree and warrant that: (i) such content may be published on Pancho’s Website; (ii) such content may be used by Pancho in various other capacities and for various purposes as Pancho deems appropriate, including without limitation, improving Pancho’s Services and managing complaints; and (iii) such content does not violate any other person’s right to privacy, does not violate any applicable laws, and does not otherwise infringe any other party’s intellectual property rights. In addition to the foregoing, you should be aware that any content you provide in these areas may be read, collected, and used by others. Based on the foregoing, we ask that any content you provide to Pancho DOES NOT INCLUDE ANY PERSONAL INFORMATION ABOUT YOU OR ANYONE ELSE.
If, at some point, you request the removal of your content from our Website, Pancho will undertake reasonable efforts to accommodate your request, but it may not be possible to do so. If that should happen, we’ll notify you accordingly.
Information gathered when using the Services
Pancho may collect information pertaining to your activity on our Website, including content that you create, information or advertisements that you have read, the web pages you visited, offers and Services that were of interest to you, the location of the computer and the Internet Protocol (IP) address through which you had access to the Website and more. Additionally, Pancho may collect or use the assistance of third parties to collect and analyze anonymous, statistical or aggregative information related to your use of the Website (and if applicable, the Services offered thereon), including information related to your personal details and activities.
Use of Information
We will store the information you provide and the information we collect about your activity on the Website throughout our databases. We reserve the right to use such information for the following purposes:
To provide the Services on the Website and to enable you to use them;
To improve and expand the Services and content offered on the Website, including to create new services and content which correspond to the requirements and expectations of the users of the Website and to modify or cancel existing Services and content. The information used by Pancho for this purpose will be mainly statistical information, and will not identify you personally;
To improve and customize your experience and other users’ experience with both the Website and related Services;
To contact you occasionally, either by Pancho or by a third party acting on our behalf, regarding Pancho’s Services. Subject to applicable laws and aside from our first communication, we will only contact you about Pancho’s offerings if you permit us to do so. Even if you authorize Pancho to contact you, your authorization may be revoked/withdrawn by you at any time and you may opt out of Pancho’s Website’s mailing lists by following the unsubscribe instructions in each of the emails you receive or by contacting us as described below;
To contact you as and when Pancho believes it to be necessary for technical, administrative or security reasons;
To analyze and provide statistical information to third parties. This information will not identify you personally;
For the orderly and proper operation and development of the Website and associated Services; or
Transfer of Information to Third Parties
If Pancho reasonably believes that it is required by law to share or disclose your information in order to prevent, investigate, or take action regarding illegal activities. In addition, to establish or exercise our legal rights or defend against legal claims;
Further, your personal information may be disclosed as permitted or required by, or in response to lawful requests by applicable local law enforcement agencies or regulatory agencies, or agencies with responsibility to oversee and enforce national security;
In any case of dispute, or legal proceeding of any kind between you and Pancho, or between you and other users or third parties with respect to, or in relation with the Services;
In any case where Pancho may reasonably believe that sharing information is necessary to prevent serious damage to your person or property or to the person or property of any third party;
Pancho may share personally identifiable information and information related to your use of the Website, with companies or organizations connected to or affiliated with Pancho, such as subsidiaries, sister-companies, parent companies and service providers such as an email service provider to send you emails on our behalf, with the express provision that their use of such information must comply with this policy; or
Pancho is also entitled to transfer or share anonymous, statistic or aggregative information with companies or organizations connected to Pancho, and with suppliers, business partners, advertisers, and every third party, according to Pancho’s absolute discretion; however, Pancho will not disclose your identity to them, knowingly or deliberately, without receiving your consent.
Children’s Online Privacy Information
Pancho does not knowingly collect personal information from minors who are under the age of 16 through the Website and/or the Services thereon. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without his/her consent, then he or she should contact Pancho at the information described below.
Social Media Features
Links to Third Party Sites
This Website contains links to other sites that are not owned or controlled by Pancho. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies only to information collected by this Website.
Pancho implements data security systems and procedures to secure the information stored on Pancho computer servers. Such systems and procedures reduce the risk of security breaches, but they do not provide absolute security. Therefore, Pancho cannot guarantee that the Website and Services are immune to unauthorized access to the information stored therein and to other information security risks.
Access to Personal Information
If your personally identifiable information changes, or if you no longer desire to use and access our Services, you may correct, update, delete/deactivate your information by emailing Pancho via the contact information listed below. We will undertake to respond to your request within thirty (30) days of Pancho’s receipt thereof. Although Pancho will make reasonable efforts to accommodate your requests, in some circumstances we may not agree. If that should happen, Pancho expressly reserves the right to refuse your request to change the personal information in Pancho’s records, and will instead append an alternative text to the record in question. Before Pancho is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request.
We will retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and to enforce our agreements.
Inquiries or Concerns?
Last Updated: February 2017